Who we are
Starlight Travel LLC ("Starlight Travel", "we", "us", "our") is a boutique travel agency. Our website is starlighttrvl.com. We help travelers plan and book vacations worldwide — Disney and theme parks, cruises, Caribbean, and more.
What information we collect
We collect information you provide directly when you fill out a form on our site:
- Contact details: name, email address, phone number
- Trip details: travel dates, party size, destination interests, budget range
- Messages: anything you write in a text field
We also collect limited technical information automatically when you visit our site:
- Pages visited and time spent
- Device type, browser, and approximate location (country/city)
- Referring website or advertising campaign (UTM parameters, Google Click ID, Meta Click ID)
How we use your information
We use your information to:
- Respond to your trip inquiry and provide personalized travel advice
- Send you quotes, itineraries, and follow-up communications related to your trip
- Understand which marketing campaigns and pages are driving inquiries so we can improve our service
- Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
Analytics and advertising tools
Our site uses the following third-party tools to understand how visitors interact with our content. These tools may set cookies or collect anonymous data about your visit:
- Google Analytics 4 — measures page views, session duration, and conversion events. Data is anonymized; we do not send your name, email, or phone to Google.
- Google Tag Manager — manages our analytics and tracking code.
- Meta Pixel — measures the effectiveness of our Facebook and Instagram advertising. We do not send personal contact details to Meta.
- Microsoft Clarity (if active) — records anonymized session replays to help us identify usability issues. Clarity is configured to mask all form fields so your typed input is never recorded.
You can opt out of Google Analytics across the web at tools.google.com/dlpage/gaoptout. You can manage Meta ad preferences at facebook.com/ads/preferences.
Cookies
We use cookies to:
- Remember your session while you browse our site
- Attribute your visit to the correct marketing campaign so we can invest in channels that work
- Provide analytics data through the tools listed above
You can control or delete cookies through your browser settings. Note that disabling cookies may affect some functionality.
How long we keep your data
We keep your contact and trip information in our internal CRM system for as long as needed to serve you and maintain business records — typically up to 3 years from your last contact. Analytics data is retained per each tool's default settings.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, email us at hello@starlighttrvl.com. We will respond within 30 days.
Data security
Your form submissions are transmitted over HTTPS and stored in a password-protected database. Access to our internal CRM is restricted to authorized Starlight Travel team members. We do not store credit card numbers or payment details.
Children's privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will delete it promptly.
Third-party links
Our site may contain links to external websites (travel partners, airlines, hotels). This policy does not cover those sites. We encourage you to read their privacy policies before sharing personal information.
Changes to this policy
We may update this policy from time to time. When we do, we update the effective date at the top of this page. Continued use of our site after a change means you accept the updated policy.
Contact us
Questions about this policy or how we handle your data?
Starlight Travel LLC
Email: hello@starlighttrvl.com